RTW File Review & Program Oversight (Control outcomes and reduce leakage)
Oversight ensures RTW isn't "attempted"—it's performed consistently, documented properly, and course-corrected early.
Includes:
- File reviews focused on RTW opportunities and missed steps
- Process compliance checks (are guidelines being followed?)
- Documentation quality review (defensibility + clarity)
- Trend reporting (common barriers, departments, providers, lag points)
- Recommendations to improve program performance over time
Best for: carriers/TPAs/self-insured programs that want measurable performance improvement and stronger file quality.